Review growth & management
Between two clinics on the same map, the one with 120 recent reviews beats the one with 14 old ones - every time. We make review-collecting automatic.
Google-compliant · no bought or gated reviews · managed response options
More reviews, more trust.
What reviews unlock
127
Google reviews
4.9
Average rating
+20
New each month
Illustrative - steady, automated requests over a few months.
Why it matters
Two clinics on the same map. The one with more recent reviews wins.
Reviews are the tiebreaker of local search. When two businesses sit side by side in the map pack, people pick the one with more - and more recent - five-star reviews, almost without thinking. A great business with 14 old reviews quietly loses to an average one with 120 fresh ones. The fix isn't luck; it's a system that asks, every single time.
88%
of people trust online reviews as much as a personal recommendation
Source: BrightLocal
What you get
The work, spelled out
No vague retainers. Here is exactly what we build and keep running for you.
Review request sentIncluded·Step 01 of 06
Review-request workflow implementation
We choose the right point in your customer journey, connect the request flow, and test the path from completed service to honest feedback.
How it works
From request to trust
A clear path, not a mystery. Here's how we get there.
Connect
We link your Google profile and pick the exact moment in your workflow when a review request should fire.
Automate
Text and email requests plus QR codes go live. The flow runs after every visit without you lifting a finger.
Guide & respond
We provide response guidance or managed replies in your voice, according to the plan you select.
Report
Each month: reviews gained, your rating trend, and how you stack up against the competitors who share your map.
Who does what
You stay in your zone. We handle ours.
Hiring us shouldn't become another job. Here's the honest split.
We handle
- Set up and run the request automation
- Design and send your QR codes and counter cards
- Provide response guidance or managed replies by plan
- Monitor your rating and flag any dips fast
You handle
- Keep delivering the service worth reviewing
- Give us a heads-up on any tricky situations
- Approve your response tone once, up front
- Forward review links if customers email you
What changes
What you'll notice
- A steady stream of fresh reviews, not a dusty count
- Higher click-through from the map results
- Bad reviews handled before they define you
Setup + monthly
Reviews and reputation
Choose by request volume, response support, competitor insight, and escalation needs.
Every plan includes
- Workflow onboarding
- Branded request messaging
- QR review assets
- Monitoring, reporting, and support
Starter
Setup
$149
Monthly
$59/month
A business starting a consistent review-request habit.
- Request automationFriendly email and SMS follow-ups after service.
- Defined message allowanceThe monthly limit is stated in your agreement.
- Single-profile setupOne primary Google review destination.
- Velocity trackingNew reviews and rating movement reported monthly.
Growth
RecommendedSetup
$299
Monthly
$109/month
A business that wants stronger review flow and insight.
- Expanded request capacityA higher agreed monthly messaging allowance.
- Private feedback pathCustomers can contact you without blocking public access.
- Competitor gap reportReview pace compared with named competitors.
- Monthly optimisationTiming and message copy refined from results.
Elite
Setup
$499
Monthly
$199/month
A busy team that wants reputation management handled.
- Highest agreed allowanceThe largest messaging capacity in the range.
- Managed review responsesReplies written and posted in your voice.
- Reputation alertsRating dips and unusual feedback flagged quickly.
- Response escalationSensitive situations return to you for approval.
Your agreement states the included SMS allowance and any overage rate before launch.
Fair questions
Asked before hiring us
Yes - asking customers to share honest feedback is fine and normal. What's not allowed is buying reviews or review-gating (only asking happy customers). We do neither.
They happen to everyone. A calm, professional response usually matters more to readers than the review itself. We draft responses that show future customers you care.
No - it's one friendly, personal-sounding message after a visit, sent once. Done right, most customers are glad to help a local business they liked.
Only Google can remove reviews, and only if they break its policies - fake, off-topic, or abusive. We'll flag and report those, but we never promise to erase honest criticism. The professional public reply matters more anyway.
It depends on your visit volume, but most businesses see a steady climb within the first month once requests are automated. Consistency beats bursts.
No. Your agreement states the included email and SMS allowance, and we confirm any additional usage cost before it is incurred. That keeps the system useful without hiding usage-based fees.
It compounds
Pairs with
Each system works alone. Together, the profile brings the click, reviews win the trust, and booking captures the customer.